Terms and Conditions

Terms & Conditions

Last Updated: November 10, 2025

1) Acceptance of Terms

By accessing or placing an order with Elite Armor Case (“we”, “us”, “our”), you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy. If you do not agree, please discontinue use of the website.

2) Company Information

Business Name: Elite Armor Case

Address: House 135, Village Islampur, Kotwali, Dogasia, Jashore 7407, Bangladesh

Email: support@elitearmorcase.com

Phone: +1 917 628 2349

3) Use of the Website

You may use the website for lawful purposes only. You must not copy, modify, reverse engineer, or commercially exploit any part of the site without our written consent.

4) Orders, Pricing & Availability

All orders are subject to acceptance and product availability. We may correct pricing or content errors and will inform you if an issue affects your order, offering a refund or alternative.

5) Product Information & Compatibility

Descriptions and specifications are based on manufacturer data and our internal quality checks. Minor variations may occur. Please check compatibility before purchase.

6) Payments & Security

Payments are processed securely via Shopify Payments, PayPal, and supported wallets (Apple Pay, Google Pay). We use SSL encryption and PCI-DSS–compliant gateways. See our Payment Policy for details, including refunds and chargebacks.

7) Shipping, Fulfillment & Risk of Loss

Orders are processed and dispatched from Bangladesh and shipped via trusted couriers (e.g., DHL Express, FedEx). Delivery timeframes vary by destination and customs. Risk of loss passes upon delivery to the address provided. See our Shipping Policy.

8) Returns, Refunds & Exchanges

You may return eligible items within 90 days of receipt under the conditions set out in our Return & Refund Policy (including RMA steps, inspection, timelines, and exceptions).

9) Customs, Duties & Taxes

International shipments may incur customs duties, taxes, or brokerage fees determined by the destination country. These charges (if applicable) are the customer’s responsibility. See Shipping Policy.

10) Intellectual Property

All content, graphics, and trademarks on the website are owned by Elite Armor Case or its licensors. Unauthorized use is prohibited.

11) Third-Party Links & Services

Links to external sites are provided for convenience. We do not control and are not responsible for their content or practices.

12) SMS/Email Communications

If you consent to SMS or email, you may receive order updates and promotions. SMS: message frequency varies; reply STOP to opt out, HELP for assistance; standard rates may apply. Unsubscribe links are provided in emails. See Privacy Policy.

13) Warranties & Limitation of Liability

We supply products with reasonable care and as described. To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these Terms limits statutory consumer rights in your country.

14) Governing Law & Consumer Rights

These Terms are governed by the laws of Bangladesh. Consumers in the United States, United Kingdom, Canada, Australia, and New Zealand retain all mandatory rights under their local consumer laws.
No arbitration or class-action waiver clauses apply. Disputes may be brought before competent courts per applicable law.

15) Complaints & Escalation

Contact support@elitearmorcase.com for any issues. We acknowledge within 2 business days and aim to resolve within 10 business days. If unresolved, you may escalate to your local consumer-protection authority.

16) Cookies & Privacy

We use essential and optional cookies. Manage preferences via the cookie banner or your browser. Personal data is handled per our Privacy Policy.

17) Changes to These Terms

We may update these Terms to reflect legal or operational changes. Updates take effect upon posting with the revised date above. Continued use signifies acceptance.

Contact Information